UPS Marketing Reporting Specialist in Miami, Florida

Job Summary

The Marketing Reporting Specialist is responsible for retrieving, analyzing, and converting volume, revenue and profitability

performance data into useful information for the Sales and Marketing groups. He/She creates and presents requested reports that assess business results, influencing senior management decision making. This position is responsible for managing and maintaining multiple reporting databases and reporting dashboards.

The Marketing Reporting Specialist requires knowledge of critical thinking skills for problem resolution design and implementation of solutions. This position also develops process flow diagrams to document changes and updates.

Other Duties

  • Reviews data requests to correctly identify and understand the information needed.

  • Verifies data output to spot inconsistencies and errors.

  • Balances multiple projects and deployment schedules to meet stakeholder goals and expectations.

  • Develops a data retrieval plan (e.g., how the query is completed, fastest way to retrieve data, etc.) to pull the data efficiently from mainframe data sources.

  • Manipulates and combines data accurately to answer business questions.

  • Provides data implications of analyses and serves as a subject matter expert for the customer (e.g., Sales, Marketing groups, etc.) to ensure understanding of findings and gain commitment.

  • Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications.

  • Designs and implements communication plans to ensure those affected by projects are informed and updated.

  • Prepares final reports with key findings and updates to provide a value added deliverable to senior management.

  • Presents analyses results with key findings clearly and precisely to assist in customer (i.e., senior management) decision making.

Preferred Competencies

  • Applies Problem Definition & Structuring Knowledge: Identifies key factors behind basic problems and establish a path tosolve them; proposes approaches to solve more complicated problems; investigates and diagnoses anomalies in routine business results.

  • Project Planning: Demonstrates an understanding of basic project planning processes, including planning action items and resources.

  • Applies Information Analysis & Solution Generation Knowledge: Familiar with primary information sources relevant to assigned area; utilizes computer-based analytical and information management tools in order to perform routine analysis; documents approach and findings; reviews results with others as appropriate.


  • Bachelor's Degree(or internationally comparable degree) or be a current UPS employee with three years of UPS experience-Preferred

  • Bachelor’s Degree in field of Management Info. Systems, Computer Science, or Data Management – Preferred

  • Bilingual English & Spanish- Preferred

  • Visual Basic for Applications(VBA)- Preferred

UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity


Category: Marketing and Communication

Requisition Number: 126421

Location: Miami,Florida