UPS Planning and Performance Specialist in Miami, Florida

The Regional Sales Planning and Performance Specialist is responsible for providing systems and administrative support to the Sales Planning and Performance team. He/She extracts and manipulates data to assist in the planning process. This position provides automated and manual support for incentive payment calculations. The Regional Sales Planning and Performance Specialist serves as a focal point for customized queries and tool support.

The Regional Sales Planning and Performance Specialist extracts key sales data (e.g., sales elements, sales funnel activities, etc.) to measure sales performance. He/She generates prior year sales performance reports to support management in sales planning analyses. This position prepares customized sales performance summaries to support management with sales plan development. The Regional Sales Planning and Performance Specialist compares existing performance data against projected plans to analyze sales strategy effectiveness. He/She creates databases and queries to manipulate data and enhance reporting tool capability .

Other Duties

  • Provides tool support (e.g., Enterprise Sales Planning, etc.) to assist countries in the Americas in completing sales plan processes.

  • Performs data analyses (e.g., account segmentation, equity analysis, sales territory splits, etc.) to support the sales planning process.

  • Ensures sales databases contain key data (e.g., alignment, sales goals, etc.) to allow accurate and timely sales incentive calculations.

  • Monitors the sales process status to support and expedite planning processes.

  • Generates sales compensation reports to provide summaries for management review and analysis.

  • Performs manual adjustments on monthly sales incentive calculations to ensure accuracy of final incentive payments.

  • Provides general administrative support to respond to incentive payment inquiries.

  • Creates clear and distinct data formats to clarify trends and highlight performance measurements.

  • Schedules automated report generation to ensure timely data execution and delivery.

  • Researches and corrects data inconsistencies to ensure data accuracy.

Preferred Competencies

  • Applies Database Knowledge: Demonstrates basic knowledge of database design principles; identifies users’ requirements and needs with guidance from others; demonstrates a basic understanding of the importance of maintaining and updating databases.

  • Detail Orientation: Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files.

  • Report Generation: Possesses ability to generate simple reports using basic functions in software, and/or writing basic queries; identifies information required to complete reports and identifies existing reports generated by others.


  • Bachelor's Degree (or internationally comparable degree) – Preferred

  • Bachelor’s Degree (or internationally comparable degree) in Business Administration – Preferred

  • Fluency in Spanish and English (oral and written) – Preferred

  • Experience using advanced Access and Excel functionalities, (e.g., Pivot tables, V-look ups, database creation/maintenance, SQL, etc.)

UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity


Category: Inside Sales, Sales

Requisition Number: 126720

Location: Miami,Florida