UPS APAC Customer Communications Intern in Singapore

Job Description

APAC Customer Communications Intern-039858

  • Support the production of 19 country-specific UPS Rate & Services Guides to support the 2016/17 UPS Rate Change

  • Draft copy and/ or edit content as needed to support Customer Communications materials such as customer letters, service updates and talking points.

  • Liaise with vendors, District and Country Marketing to coordinate CRM and Customer communications projects (eg: coordinate translations, print orders, proofreading, CRM program reporting, etc.)

  • Develop a proposal for leveraging digital and social media for customer engagements.

  • Develop reporting templates to track and monitor CRM deployment of local CRM promotion playbook

  • Conduct market/ competitive research on CRM programs and identify gaps/ opportunities to help UPS win better in this region.

  • Work with the team's direct Supervisor on any other projects as needed.

  • Currently pursuing a degree in Business or Marketing or Communications

  • Possesses strong coordination skills; able to work across various levels and functions

  • Possesses basic data analytical skills

  • Possesses good understanding of social and digital channels

  • Meticulous with an eye for detail

  • Able to do simple content editing

  • Ability to write well is a plus

job Marketing

Primary Location SG-Singapore-Singapore (Region Office)

Schedule Full-time

Company: UNITED PARCEL SERVICE

Category: Internship, Marketing and Communication

Requisition Number: 039858

Location: ,Singapore