UPS ECS Clerk (Canada) in United States

Job Description

ECS Clerk (Canada)-037652

POSITION SUMMARY

The ECS clerk is responsible for all centre administrative tasks in the package centre.

KEY ACCOUNTABILITIES

  • Dealing with all telephone calls

  • Handling customer complaints in a professional manner.

  • Dealing with SLA concerns, PCA queries

  • Providing customer counter cover

  • Running reports for the centre, TTS report, Cares report and Apple report

  • Cash handling, banking

  • Meet set targets on a daily basis

  • Responsible for any additional tasks given

EDUCATION/WORK EXPERIENCE

  • Fluency in English both written & spoken is essential

  • Be efficient

  • Have good communication skills

  • Able to work in a targeted environment.

  • Work well in a team

  • Working knowledge of word and excel.

  • Some experience in a similar work environment would be an advantage

job Administration

Primary Location Canada

Schedule Part-time

Company: UNITED PARCEL SERVICE

Category: Administrative

Requisition Number: 037652

Location: ,