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UPS Insider Threat Analytics Supervisor in Alpharetta, Georgia

While others see chaos in a collection of data, you see trends and patterns. You know how to identify connections in data to make conclusions and recommendations for today and predictions for the future. You are curious, inquisitive, and creative. Does this somewhat describe you or your interests? If so, come join our great team in UPS Corporate Security and use analytics and data modeling to help keep UPS’s critical assets; such as people, technology, information and facilities safe. Access to critical assets can be gained by current employees, former employees, contractors or trusted business partners who are called insiders. Significant risk can be posed to organizations when insider access is used maliciously or unintentionally to cause harm.

UPS is seeking a talented Insider Threat Analytics Supervisor to provide subject matter expertise and project management support in fulfilling UPS' Insider Threat program responsibilities. He/She needs to have a history of utilizing logs, tools, and manual processes to compare normal activity against malicious activity, then using analytics tools to identify relationships between the data to assess potential insider threats. He/She works closely with internal Security groups and other cross-functional teams to obtain the necessary data to produce data models. Lastly, this role will leverage their skills and expertise to help grow efforts to prevent, detect, and respond to insider threats.

Responsibilities and Duties

  • Effectively executes on program strategy and deliverables aligned to established timeline

  • Executes and follows the Standard Operating Plan (SOP) for the Insider Threat Program

  • Supports and integrates the use of optimization tools and continually monitors for required changes to produce desired results

  • Creates concise, consumable reports for both technical and non-technical customers detailing the factual outcome of investigations

  • Briefs internal customers (Information Security, Human Resources, Legal, etc.) on relevant findings as determined by the sensitivity of the investigation or as mandated by the business

  • Evaluates and recommends new insider threat tools, methodologies, and process improvements

  • Leverages problem-solving and research skills to create data analytics models based on defined criteria

  • Leverages analytics and visualization tools to design and present information to drive fact-based decision making

  • Analyzes and evaluates data to produce evidence-based conclusions and recommendations

  • Supports development of effective UEBA (User and Entity Behavior Analytics) use cases to identify anomalous behavior, coordinates and assesses data inputs into the use cases to obtain the desired output and continually analyzes and improves behavioral use cases based on our evolving business environment

Knowledge and Skills

  • Strong problem evaluation and resolution skills

  • Persuasive written and verbal communication skills with ability to clearly and effectively articulate insights to various levels of management

  • Detail-oriented, resourceful and able to manage shifting priorities

  • Ability to challenge existing practices and explore new alternatives

  • Ability to take concrete and abstract business problems and derive analytical solutions

  • Working knowledge of UPS systems, Information Security tools such as SIEM, DLP, Endpoint and data exfiltration methods

  • Intermediate-level proficiency in Microsoft Office Suite with strength in Excel and Access

  • Knowledge and understanding of Business Intelligence tools and/or scripting such as Tableau and/or Power BI, Python or R

  • Bachelor’s Degree in Computer Science, Engineering, or related field

  • Knowledge and understanding of user behavior analytics tools - Preferred

  • Knowledge and understanding of Executive Order 13587 and NISPOM - Preferred

  • Understanding of NIST and application to the Insider Threat discipline - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Security, Operations, Full Time, Corporate

Requisition Number: 284340

Location: Alpharetta,Georgia