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UPS Revenue Management Reporting Specialist in Alpharetta, Georgia

The Revenue Management Reporting Specialist is responsible for retrieving, analyzing, and converting shipment and revenue performance data into useful information for the customer (i.e., Sales, Pricing, Revenue Management, and Marketing groups). He/She creates and presents requested reports that assess business results and influence senior management decision making.

The Revenue Management Reporting Specialist manages project lifecycles, including project scope, resources, schedule, initiation, start-up/design, building, and deployment to see projects from beginning-to-end. He/She requires knowledge of statistical modeling and analysis, forecasting, planning, critical thinking skills for problem resolution design and implementation of solutions. This position develops a process flow diagram to provide a visual representation of the steps used to produce the deliverables.

Responsibilities and Duties

  • Reviews data requests to correctly identify and understand the information needed

  • Verifies data output to spot inconsistencies and errors

  • Develops a data retrieval plan (e.g., how the query is completed, fastest way to retrieve data, etc.) to pull the data efficiently from mainframe data sources

  • Provides data implications of analyses and serves as a subject matter expert for the customer (e.g., Sales, Marketing groups, etc.) to ensure understanding of findings and gain commitment

  • Develops project plans (i.e., detailed plan, milestones, and work breakdown structures) and assigns tasks to resources to ensure that the project will be completed on time and according to specifications

  • Designs and implements communication plans to ensure those affected by projects are informed and updated

  • Prepares and presents analyses results with key findings clearly and precisely to assist in customer (i.e., senior management) decision making

Knowledge and Skills

  • Applies Information Analysis & Solution Generation Knowledge: Familiar with primary information sources relevant to assigned area; utilizes computer-based analytical and information management tools in order to perform routine analysis; documents approach and findings; reviews results with others as appropriate

  • Applies Problem Definition & Structuring Knowledge: Identifies key factors behind basic problems and establish a path to solve them; proposes approaches to solve more complicated problems; investigates and diagnoses anomalies in routine business results

  • Project Planning: Demonstrates an understanding of basic project planning processes, including planning action items and resources

  • Experience using SQL

  • Bachelor's Degree (or internationally comparable degree) in Marketing, Industrial Engineering, Mathematics, Economics - Preferred

  • Master’s Degree in Business Administration, Information Management - Preferred

  • Experience demonstrating a basic knowledge of statistical terminology and understanding of statistical analysis – Preferred

  • Experience demonstrating proficiency with advanced Microsoft Excel functionalities (IF Statements, pivot tables, V Lookup etc.) - Preferred

  • Experience using Microsoft Access (creating tables, single and multiple-criteria parameter queries, macros and forms) - Preferred

  • Strong proficiency in standard visualization software such as Tableau or MS Power BI - Preferred

  • Experience with Data Warehouse Systems - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Mechanics and Engineering, Marketing and Communication, Full-Time

Requisition Number: 191255

Location: Alpharetta,Georgia