UPS Jobs

Job Information

UPS Senior Data Analyst in Alpharetta, Georgia

Job Summary

The Planning Services Senior Analyst takes a lead role within the Planning Services team to support Air, Ocean and Surface network planning strategies. The incumbent is responsible for managing strategic relationships within the enterprise relating to ongoing, multi-year programs relevant to a business unit's transportation network. This position deploys and uses decision support tools by leveraging advanced problem solving techniques and technology to provide thought leadership for improved network effectiveness across multiple phases. This role leads complex process development or improvement and involvement in strategic communication with stakeholders. The Planning Services Senior Analyst develops and enhances complex models and processes supporting UPS corporate vision to reduce transportation network cost, increase network efficiency and grow profitable revenue.


  • Develops data design based on exploratory data analysis to meet stated business need

  • Identifies data requirements for the Enterprise Transportation Network Planning program to effectively leverage data, knowledge, and tools

  • Synthesizes insights and documents findings through clear and concise presentations and reports to inform stakeholders

  • Develops effective written and verbal communication strategies to gain consensus by clearly relaying key issues to UPS stakeholders

  • Identifies areas of improvement that have a high impact on the equipment planning to direct development efforts to the proper areas

  • Audits and tests new processes to verify they operate successfully and automates processes where appropriate to increase process efficiency and accuracy

  • Takes the initiative to understand business requirements and analyze data to justify the recommendations or identify the priorities

  • Manages the stakeholders’ expectation and develop stakeholder communication plan

  • Builds design and performs required experiments for parameter tuning and validation of the model

  • Coordinates with work groups to obtain necessary data and parameter settings

  • Solicits feedback from users to ensure changes are working

  • Works with team using agile processes to develop models

  • Leverages analytics and visualization tools to design and present information to drive fact-based decision making


  • Identifies current and future needs of the customer or business; understands how business needs dictate the project’s requirements, project direction, business objectives, and resource allocation and recommends solutions-design phase of the project

  • Specifies facts, research, and perspectives necessary to make projections; analyzes statistics/qualitative information within specified parameters and researches trends/conditions used to make projections

  • Leverages technological knowledge to achieve business objectives; adapts technological information, facts, or data to varying situations or groups; recommends changes to technological approach based upon knowledge of trends and best practices

  • Independently conducts standard analyses to identify problems in methods, processes, or workflow and interprets results of analyses

  • Identifies common problems with current work designs; specifies requirements for new work designs and modifies or adjusts existing work methods, processes, and flows to resolve operations failures

  • Designs and evaluates complex research studies (e.g., predictive or experimental) to address the immediate business and related problems; identifies cause/effect relationships within the data and their implications to the business

  • Understands business requirements or critical elements of a complex problem; develops creative, feasible, and integrated solutions that address multiple aspects of complex business problems

  • Advanced knowledge of Structured Query Language (SQL), Excel and experience with C#, C++, Python, object-oriented programming concepts

  • Possesses excellent communication skills with ability to present to technical and business audiences

  • Master's Degree (or internationally comparable degree) in a quantitative or computational field such as Statistics, Operations Research, Computer Science or Engineering

  • Minimum of 2 years' industry experience in a technical role

  • Understands Operations Research concepts and possesses experience with Gurobi

  • Experience working in transportation or logistics industry

  • Experience with Project Management

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Engineering

Requisition Number: 296171

Location: Alpharetta,Georgia