UPS Sr. Business Systems Analyst in Alpharetta, Georgia

Sr. Business Systems Analyst

We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS. We are the United Problem Solvers.

About Business Analysis at UPS Technology:

Our Business Systems Analysts tie our technology to our business needs as they determine how new tech solutions will affect our customers. Their analysis ensures we maximize the positive impact of new technology across the business. As a UPS Business Analyst, you are a problem solver that enables the organization to achieved its goals and bring value to our UPS teams and customers!

About this role:

The Senior Business Systems Analyst performs functions on highly complex projects and provides guidance to a team of Business Systems Analysts (BSAs) on cross-functional projects. He/She serves as a liaison between the business community and Information Technology (I.T.). This position elicits and analyzes business needs for highly complex projects, determines the impact and integration of solutions to business processes and systems, and validates that solutions fit within the long-term strategic vision. He/She ensures that BSA work products conform to quality and content standards, and stays current on industry best practices, standards, trends, tools and techniques. He/She collaborates with organizational stakeholders and senior management to establish and implement processes that enhance efficiency, and improve work products for the enterprise.

The Senior Business Systems Analyst is an experienced Business Analyst who develop business and functional work products to support new projects and existing applications for the organization. He/She engages in Business Systems Analysis (BSA) teamwork on strategic projects with a high level of quality and adherence to organizational standards. This position contributes to project teams to achieve quality deliverables. He/She mediates conflicts to ensure successful team dynamics and to mitigate risks (e.g., project’s progress, successful completion, etc.). This position contributes in the development of BSA work products, standards, process improvements, and defect resolution. He/She contributes to Information Services (I.S.) projects to ensure the completion of deliverables for small projects or components of larger projects.

Minimum Qualifications:

  • Excellent oral and written communication skills

  • Must have high quality presentation skills, planning, organizing, problem-solving and initiative

  • Structured Systems Analysis - Beginner

Advanced-level proficiency with:

  • Business Process Modeling

  • Use Cases

  • Documentation skills

  • Elicitation skills

  • Requirements Analysis

Intermediate-level proficiency with:

  • Agile Business Analysis

  • Business Process Analysis

  • Low fidelity wireframing

  • Visual Requirements

Preferred Qualifications:

  • Bachelor's degree in Computer Science or equivalent.

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Applications Development, Technology, Information Systems, IT - Applications Development, Information Solutions

Requisition Number: 181582

Location: Alpharetta,Georgia