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UPS Solutions Development Manager - Los Angeles in Anaheim, California

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Job Description:

Job Summary

This Solutions position provides value to Small/Medium Business (SMB) account customers to gain, retain, and grow UPS’s business across functions (e.g., Supply Chain Solutions, Freight, Package, International, UPS Capital, Mail Innovations, etc.) by demonstrating solutions to support improving the customers’ bottom line. This position supports account owners in developing strategies to leverage technology, engineering, and sustainability solutions that align with customers’ objectives and identifies new revenue generating opportunities. This position interfaces with customers to identify needs, determine long-term goals and strategies to provide value-added solutions, and ensures customer retention.


  • Manages and coordinates resources and activities to ensure smooth Customer Solution's implementation.

  • Facilitates and participates in strategy sessions with the Sales team to communicate customers’ needs, provide recommendations, and gain consensus on resources, solutions, and the most effective sales approach.

  • Ensures affected functions or groups are identified and works with them to negotiate process changes, ownership of processes, and manage project impact.

  • Monitors the revenue business plan to ensure performance metrics (e.g., quality, cost, effectiveness, etc.) are met and the return-on-investment is achieved.


  • Bachelor’s Degree or International equivalent or must be a current employee with 3 years of UPS experience

  • Bachelor’s Degree or International equivalent in Logistics, Engineering, Business Administration, or a related field - Preferred

  • Must be willing and available to travel as needed

  • Must be physically located in the same geographical location as the job or willing to self-relocate to the area

  • Experience providing Enterprise or SMB Solutions

  • Demonstrates excellent communication skills

  • Meets local age and operations requirements to operate a vehicle

  • Provides own vehicle for business

  • Proficiency in Microsoft Office Suite

  • Experience with Direct Sales - Preferred

For Internal Applicants Only:

  • This job is a grade 30F

  • The last day to apply for this position is 5/15/24

Wage Information

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,100.00/year to $193,560.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. ​

Hired applicants may be eligible for Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.​

Employee Type:


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions . UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.


Category: Solutions Group

Requisition Number: R24012383

Location: Anaheim,California