UPS Sr Customs Brokerage Rep M - F 3:30pm to 12:00am in Buffalo, New York
The ideal candidate will have a dvanced knowledge of HTSU, OGA clearances, CFR 19, and Customs Regulations gained by three or more years of Customs Brokerage and Import/Export experience. The candidate will also have four or more years of customer service or general office experience.
Works in a lead capacity by providing guidance to other employees.
Duties include but are not limited to preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers.
Assist with training when needed and have ability to communicate updates to appropriate personal via email or conduct trainings as needed.
Prepare Customs entries and follow-up with the clearance process on all entries prepared.
Communicate documentation discrepancies to client and supervisor.
Judgment and independent initiative is required to identify, adapt and apply approaches to solve problems and to interpret policy.
This position requires the ability to manage several accounts, while providing excellent customer service, accurate and timely submission of documentation
Coordinate freight delivery to designated locations.
Review rates, trace product movement, file entries with Customs; clarification and valuation of merchandise.
Performs quality checks as needed.
Resolve finance and accounting reconciliation exchange issues.
Responsible for filing entries to customs via GBS-CM in a timely and accurate manner.
Responsibilities may include scanning entries into the SDIS system meeting allotted and sensitive time requirements.
Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases.
Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
Establish and maintain client relationships.
All other tasks as assigned by supervisor and or manager.
Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account.
This job description is intended to describe the general nature and level of work being performed by persons assigned to this classification. It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position.
Education and Experience
At least four years of customer service, general office, or data entry experience
PGA experience preferred
Experience processing non-UPS carried shipments preferred
High School diploma or equivalent required
Proficiency in Microsoft Office
Accurate and rapid data entry
Strong attention to detail
Excellent verbal and written communications skills
Proven organizational skills
At least three years of Customs Brokerage or Import/Export experience
Ability to multi-task
The ability to project a professional image to the customer and to represent UPS SCS
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Company: UNITED PARCEL SERVICE
Requisition Number: 162620
Location: Buffalo,New York