Job Information
UPS Technology Support Group (TSG) Technician in Chelmsford, Massachusetts
We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done…our innovative culture demands “yes and how!” We are UPS. We are the United Problem Solvers.
The Technology Support Group Technician provides support activities on various computer, network and peripheral systems. This position requires knowledge of systems architecture and emerging technologies, strong oral and written communication, planning, organization, decision making, problem solving, accountability, initiative, analysis and judgment skills.
Responsibilities and Duties
Installs and supports workstations, laptops and other peripheral IT hardware
Installs and supports current desktop operating systems and programs
Installs and supports network cabling and hardware for wired and wireless networks
Installs and supports servers, server operating systems and relevant server programs
Knowledge and Skills
Ability to provide technical training to others
Excellent oral and written communication skills
General understanding of telecommunications systems
Ability to travel between different facilities
Flexible work schedule to adjust for upgrades and vacation coverage
Ability to work independently
Good customer service skills
Strong problem-solving skills
Easily adapts to new technology and applications that support job responsibilities
Ability to complete A+ Certification within 12 months of employment in TSG
A+ Certification - Preferred
Bachelor's Degree (or internationally comparable degree) - Preferred
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Company: UNITED PARCEL SERVICE
Category: Engineering
Requisition Number: 347363
Location: Town of Chelmsford,Massachusetts