UPS Part Time Administration Clerk - Croydon in Croydon, United Kingdom
Founded in 1907 in Seattle, Washington USA, UPS are the largest parcel delivery service in the world and one of the leading global providers of specialized transportation and logistics services. UPS employs nearly 400,000 staff world wide and serves more than 220 countries and territories.
A UPS Centre clerk is responsible for various administrative tasks that occur in the UPS Centres. This is a varied and challenging role as there are many duties required. These duties can span from reception work, dispatch, banking and customer service.
Hours are 09.00am - 15.00pm, Monday - Friday
Key Responsibilities (will include but not limited to):
• Dealing with customer complaints within the SLA deadlines
• Liaising with customers, drivers and internal departments to assist in query resolution, including address resolution.
• Deal with paperwork brought back to the centre by drivers in the evenings.
• Auditing tachograph and driver working hours
• Working in the office and warehouse environment
Key Skills and Experience:
You will need to posses good customer service and problem solving skills with excellent telephone manner and possess the ability to work well under pressure and in a team, often to strict deadlines. You also need to be flexible with your hours as you may be required to cover holiday etc.
Knowledge of the UPS operation and UPS in house systems would be advantageous.
We offer a wide range of benefits from a Company pension scheme to a corporate discount programme.
UPS operates a ‘promotion from within policy’ with all our employees having the opportunity to progress within the Company.
Company: UNITED PARCEL SERVICE
Requisition Number: 046169
Location: Croydon,United Kingdom