UPS Inside Sales Executive in Diegem, Belgium


Job Summary:

Support the organization in the retention and growth of our customer base through delivering a consistently high level of customer engagement.

Job functions:

·Work with sales resources to address customer needs and grow the business

·Identify new potential customers

·Acquire new business and maintain the existing customer base

·Maintain relationships with customers by assisting them with general inquiries or pricing requests and position additional UPS’ products and services

·Maintain ownership of queries through to resolution, ensuring that the customer (and any other UPS function if required) receives regular updates at appropriate intervals

·Keep Sales and Operations informed about any special customer requirements and changes

·Pull regular and ad-hoc customer-specific reports and information

·Responsible for spot-quotes including pro-active follow-up

·Pro-active customer service for “Must Keep” customers

·Enter and maintain new opportunities in UPS system

·Maintain up-to-date knowledge of UPS products, services and processes

Required skills:

·Excellent verbal and written communication skills. Ability to communicate effectively at all levels, both within UPS and with customers

·Ability to convey through verbal and written communication a positive image of UPS and an eagerness to assist customers with all types of inquiries

·Strong organization, planning and time management skills and ability to deal with and follow up on multiple complex customer issues at the same time

·Independent worker as well as team player

·Excellent knowledge of Dutch, French and English

·Ability to work with Microsoft Office (Excel, Power Point, Word).


Category: Business Development

Requisition Number: 046957

Location: Diegem,Belgium