UPS Jobs

Job Information

UPS UPS Capital Marine Claims Adjuster in Fort Worth, Texas

UPS Capital is the financial services branch of UPS, established to meet the financial needs of businesses while accelerating money and protecting goods through their supply chains. By combining financial services with all other UPS capabilities, UPS Capital creates a key link in the UPS global commerce synchronization strategy. The ideal candidate will demonstrate a strong work ethic, be a self-starter and excel in a fast-paced office environment.

The Marine Adjuster is an entry-level position with basic to moderately complex Ocean & Inland Marine claims. He/She investigates losses, negotiates settlements and presents evidence in legal proceedings while maintaining adequate production and quality levels. The Marine Adjuster must have medium to high level technology, analytical, oral/written communication and time management skills. He/She will ensure claims are processed accurately and timely to ensure the customer experience desired is achieved.

Responsibilities and Duties

  • Examines claim forms, policies and endorsements, and other records to determine coverage

  • Handles phone calls and emails professionally

  • Investigates claims by interviewing shipper, consignee, witnesses, requesting and obtaining official reports, requesting and reviewing survey reports, and comparing claim information with evidence

  • Sets loss reserves

  • Prepares reports by collecting and summarizing information required by clients, local, state and federal government and by UPS Capital

  • Settles claims by determining insurance carrier liability, insurance policy, issuing settlement checks, disposing of salvage, and pursuing subrogation when appropriate

  • Controls claims costs

  • Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards

  • Recommends litigation when appropriate

  • Presents evidence at legal proceedings, producing products and other documents as evidence

  • Maintains expected case load

  • Maintains professional and technical knowledge through continuing education

  • Participates in special projects or performs duties in other areas as requested

  • Maintains acceptable product quality through compliance with service standards and internal quality control initiatives

  • Handles multiple tasks under minimal supervision with high level of attention to detail

Knowledge and Skills

  • High level of attention to detail

  • Strong time management skills and organizational ability

  • Strong analytical and mathematical ability

  • Excellent interpersonal skills including the ability to handle challenging situations

  • Demonstrates the ability to solve problems quickly

  • Possess strong verbal and written communication skills

  • Ability to embrace change and adapt to new directions at any given time

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Administrative, Accounting and Finance, Professional

Requisition Number: 273503

Location: Fort Worth,Texas