Job Information
UPS Inside Sales Executive (Telesales) - Business Development (based in Ho Chi Minh) in Ho Chi Minh City, Vietnam
Summary
We are looking for enthusiastic Telesales Representative to contribute in generating sales for our company. The Telesales Representative is responsible for retaining and growing customer business using telephone. An effective Telesales Representative must be an excellent communicator to promote UPS products and services as well as offering superior customer services by providing solutions to meet the business needs. The goal is to increase market share and proactively ensure sales retention by constantly forging strong relationship with customers
Responsibilities
Prospect, source opportunity through research, leads, prospective listing to grow new customer base and nurture existing customer relationships
Use Sales Tool for Customer Research and Sales Strategy Development
Deliver consistent high quality customer services by possessing customer focus attitude, with the ability to recommend appropriate solution and creating value
Answer customer questions as required to support customer business and resolves billing issues as needed
Collaborate and coordinate with internal stakeholders to develop and improve customer’s experience
Increase customer base and revenue through awareness of local market trends and intelligence
Ensures Contractual Compliance
Complete and update daily reporting in a timely and accurate manner
Job Requirements
Minimum Degree in Business Administration or related discipline
1 year sales experience preferably in Air Express, Logistics or Transportation industry
Good communication skills with the ability to interact effectively with internal and external stakeholders
Possess understanding of local business environment is an added advantage
Good written and spoken English
Team player, passionate and self-motivated and a results-driven approach
Proficient in Microsoft Applications
Company: UNITED PARCEL SERVICE
Category: Sales, Inside Sales, Business Development, Full Time, Account Managers, Professional
Requisition Number: 065359
Location: Ho Chi Minh City,Vietnam