UPS Telesales Representative - Ho Chi Minh in Ho Chi Minh City, Vietnam

Summary

We are looking for enthusiastic Telesales Representative to contribute in generating sales for our company. The Telesales Representative is responsible for retaining and growing customer business using telephone. An effective Telesales Representative must be an excellent communicator to promote UPS products and services as well as offering superior customer services by providing solutions to meet the business needs.

The goal is to increase market share and proactively ensure sales retention by constantly forging strong relationship with customers

Responsibilities

  • Prospect, source opportunitythrough research, leads, prospective listing to grow new customer base andnurture existing customer relationships

  • Use Sales Tool for CustomerResearch and Sales Strategy Development

  • Deliver consistent high quality customerservices by possessing customer focus attitude, with the ability to recommendappropriate solution and creating value

  • Answer customer questions asrequired to support customer business and resolves billing issues as needed

  • Collaborate and coordinate withinternal stakeholders to develop and improve customer’s experience

  • Increase customer base and revenuethrough awareness of local market trends and intelligence

  • Ensures Contractual Compliance

  • Complete and update daily reportingin a timely and accurate manner

Job Requirements

  • Minimum Degree in BusinessAdministration or related discipline

  • 1 year sales experiencepreferably in Air Express, Logistics orTransportation industry

  • Good communication skills with theability to interact effectively with internal and external stakeholders

  • Possess understanding of localbusiness environment is an added advantage

  • Good written and spoken English

  • Team player, passionate and self-motivated and a results-drivenapproach

  • Proficient in MicrosoftApplications

Company: UNITED PARCEL SERVICE

Category: Business Development

Requisition Number: 050345

Location: Ho Chi Minh City,Vietnam