Job Information
UPS Brokerage Admin Assistant I in Incheon, South Korea
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary:
The Brokerage staff is responsible for supporting clearance service to customers. He/she follows operation plans and work procedure to meet customer deadlines, maintains a close relationship with customer. This role will actively engage in auditing description on invoice to be submitted for the customs clearance in timely manner. He/she will be the one point of contact for customer enquiries and have a strong command of our customer service policies, and be well-versed and trained in product knowledge that can be critical for offering quick and accurate resolution to customer's shipment. And he/she will be responsible to follow up and help close out internal and external enquires.
Responsibilities:
Handle B2C import clearance process following work procedure
Ensure data accuracy and integrity for import shipment
Communicate and gathering requirements from customers and provide feedback to broker for clearance
Work with involved parties to customer service
Provide customers accurate clearance information and procedure
Assist with problem resolution to meet customer needs and customs compliance
Work flexibility with other brokerage positions
Maintain compliance and UPS Policy
Complete training related career development
Support other brokerage business/training
Qualifications:
Practical experience in brokerage, clearance and CS work experience is preferred
Confident, trustworthy, customer-oriented and able to work in a fast paced environment
Positive and able to work well in a team with excellent interpersonal skill.
Hands-on knowledge in MS office program
Good ability for reading, writing and speaking English
Ability to work with little or no supervision.
Working hours:
40 hours per week, Holiday & Sunday shift
Location: #205, 77-45, Gonghangdong-ro 295beon-gil, Jung-gu, Incheon
Employee Type:
Permanent
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Company: UNITED PARCEL SERVICE
Category: Brokerage (Intl Trd Svcs)
Requisition Number: R24030839
Location: Incheon,South Korea