UPS Network Operations Manager-FTZ in Indianapolis, Indiana

The FTZ Network Operations Manager is responsible for managing the full life cycle of Foreign Trade Zone software solutions including consulting on the development of business requirements/best practices and strategy, assuring aliment with technical standards and best practices, road-mapping, development of detailed design specifications, delivery and maintenance of new software solutions/implementations and top level support/troubleshooting of existing solutions/implementations, coordinating with project teams for planning and completion from beginning to end.

Responsibilities and Duties

  • Provides subject matter expertise on cross-functional projects to represent Brokerage Network Operations

  • Confers with Network partners to develop operational strategies, processes and procedures

  • Manages cross-functional activities to establish centralized programs for improving performance

  • Mentors and develops junior technical resources

  • Manages team of IT professionals who perform design, development, implementation and top level support

  • Prioritizes and allocates projects, products and resources with the assistance of architects and managers

  • Monitors network reports to deliver performance indices to senior management for review and analysis

  • Communicates technical issues and resolves problems at all levels of the organization both internally and externally

Knowledge and Skills

  • Possesses comprehensive knowledge of principles, practices, and procedures of Foreign Trade Zone Administration and Operation

  • Possesses some experience working with SaaS solutions/providers

  • Background in change control and quality assurance practices

  • Exhibits both strong leadership and collaborative abilities

  • Ability to work in a team fostered environment

  • Excellent problem-solving skills

  • Bachelor's Degree (or internationally comparable degree) - Preferred

  • Minimum ten years managing Applications and/or Solution Delivery of Foreign Trade Zone solutions (e.g., EZ-FTZ, GTK-FTZ, Integration Point, etc.) - Preferred

  • Minimum ten years in one or more discipline of EDI and/or Systems Integration (e.g., ETL/ELT, CRUD, Data Mapping/Modeling, Data Consolidation/Federation, EAI/ESB, ANSI X12, XML/VXML etc.) - Preferred

  • Minimum five years of application development in standard programming language (e.g., JAVA, J2EE, .NET, C/C++/C#, T-SQL, PL/SQL, Visual Basic, Angular JS, Bootstrap HTML, etc.) - Preferred

  • Minimum five years of database development in standard DB platform (e.g., MS SQL, Oracle, MySQL, DB2, stored procedures) - Preferred

UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity


Category: Logistics

Requisition Number: 154898

Location: Indianapolis,Indiana