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UPS Healthcare - Account Manager - New Cut 2 Facility in Louisville, Kentucky

If you’re looking for an exciting career in the logistics industry, we want to hear from you! UPS Supply Chain Solutions is seeking a Distribution Manager II to impact the organization by developing, implementing and leading successful customer operations. He/she directs and controls activities in multiple facilities, with complex accounts and large numbers of employees, to ensure efficient and economical processes for storing and distributing inventory. The Distribution Manager II also monitors volume for respective clients, ensures contract compliance and is typically responsible for meeting a revenue plan.

Responsibilities and Duties

  • Develops operational goals and plans; monitors and communicates performance against plan (returns, shipments, receipts and inventory levels)

  • Acts as a liaison with customers

  • Monitors margins, sets priorities and coordinates with various functions to improve efficiency

  • Manages operations to meet customer deadlines

  • Develops and executes account plans, cross-sells, provides customer service, participates in reviews and revisions of SOWs, reports financial performance, monitors system performance, coordinates special projects and resolves problems

  • Organizes and structures team/department; oversees budgeting/financial administration, functional administration and staff management (including career development, staffing, performance management and development)

Knowledge and Skills

  • Possesses strong background in ecommerce

  • Experience with implementations or systems customization, including implementation management at multiple facilities

  • Ability to manage customer relationships resulting in high levels of customer satisfaction

  • Knowledge of Industrial Engineering and Plant Engineering methods and roles; able to motivate and manage staff, especially under pressure

  • Experience in Industrial Engineering, Quality Assurance or Solutions

  • Possesses excellent analytical skills

  • Exhibits knowledge of supply chain industry, financial management and Human Resources practices

  • Skilled at managing logistics

  • Able to prioritize and multi-task in fast-paced work environment

  • Demonstrates flexibility, diplomacy and facilitation skills

  • Proficient in Microsoft Office products

  • 5-7 years operations experience in high-volume warehouse or manufacturing operation, including 3-5 years operations management experience with P&L responsibility (experience must include work in multiple facilities with multiple customers)

  • 3-5 years’ experience Inventory Management; including cycle counting, management of physical inventory, monthly reconciliation and root cause / corrective action for improving overall inventory accuracy.

  • Bachelor’s Degree in Information Services, Operations Management, Logistics Management, Business Administration or related field, or equivalent experience in a logistics/distribution environment - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Operations, Full Time, Account Managers, Supply Chain Solutions

Requisition Number: 296969

Location: Louisville,Kentucky