Job Information
UPS PT Package Dispatch supervisor in Marietta, Ohio
Position Part Time Dispatch Supervisor
Overview
The role of the part time dispatch supervisor is to assist the package dispatch supervisor (PDS). This assistance is comprised of dispatch analysis work and performing daily routine tasks that support the dispatch and preload team. The position reports directly to the package dispatch supervisor and is responsible for analysis of the dispatch plan and identifying areas of opportunities. Additional responsibilities include report publication and service audits.
Responsibilities
Start work routine
Import historical information into DPS
Not in System (NIS) previous day’s resolution
Analyze previous day’s dispatch using dispatch tools and reports
Data correction status check
Publication and distribution of DMS and PAS Toolbox reports
Publication and distribution of CRS reports
Missed package research and resolution
Update PWOR
Utilize EPD to perform Add/Cuts prior to the start of the preload operation
Responsibilities/Details
- Start work routine
Verify DIAD download has completed
Print (DCS) air exception report and highlight service failures created by preload
Distribute report
- Not in System (NIS) previous day’s resolution
PrintNISreport from DMS
Resolve all packages on report
Make necessary changes to DPS (territory and services)
Communicate changes to PDS
- Analyze previous dispatch plan and execution using dispatch tools and reports
Utilizing mapping tools, DPS and Driver Mapping
Plot previous GD2 data; compare actual dispatch to planned dispatch.
Identify opportunities and communicate to PDS
Maintain a loop analysis add a line to ensure periodic analysis of all loops
Utilize available reports from the PFT website
- Data Correction status check
Check on data correction status
All records in queue will be completed prior to sort
Assist as needed, depending on volume fluctuations
- Publication and distribution of DMS and PAS Toolbox reports
Print
Highlight exceptions
Distribution
- Publication of CRS reports
Print
Highlight exceptions
Distribution
- Missed package research and resolution
Using PAS Toolbox “Missed Package Report” and missed packages left from PM operation research and identify root cause of all service failures. Work with part time data supervisor to resolve “unknown” service issues in DPS and AMS.
Service Provider
Loader
Data Acquisition
Scan, Print and Apply
Data Corrections
Flips
Ambiguous matches
Customer – EPD inaccuracy
Communicate and distribute recap of service issues
Update DPS has needed
Complete automated controlled dispatch audit - one a month
Update PWOR
Utilize EPD to perform Add/Cuts prior to start of preload operation
Core Competencies
Organizational Skills – Able to manage time, processes, and achieve results throughout the operation.
Analytical Skills – Able to identify potential opportunities.
Technology Skills – Knowledge of all center systems will aide in the success of the overall analysis, planning and execution effectiveness.
Experience/Training
Completion of the OMS Training & Development Program including:
Dispatch Planning System and UDC knowledge
Controlled Dispatch andLoopPrinciples
Education
Preferably attending school
Critical Skills
Analytical
Customer Focus
Decision-making
Informing
Initiative
Integrity
Planning and Organization
Critical System Skills
Key entry skills
MS Office, Excel
Package flow technologies
DPS/DMS/EDD/UDC/AMS
Center systems
PTE/DCS/CRS/PKG/SPARCS
Dispatch Tools
DPS and Driver Mapping
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Company: UNITED PARCEL SERVICE
Category: Operations
Requisition Number: 297511
Location: Marietta,Ohio