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UPS Employee Service Analyst (H&S) in Medellín, Colombia

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

This position supports the Human Resources Service Center.

Responsibilities:

  • Ensures that OSHA recordkeeping and Auto reporting requirements are adhered to.

  • Prepares and/or coordinates information for internal and external contacts.

  • Interacts with all levels of management and medical providers.

  • Handles confidential and sensitive information tactfully and with discretion.

  • Prepares for additional responsibilities within the HR Service Center.

Qualifications:

  • Experience and ability to communicate with people in English, preferred but not required six months general office support or call center experience, in a fast-paced office environment.

  • Possesses strong customer service skills and professionalism

  • Ability to interact with all levels of management, both internally and externally clients

  • Detailed documentation and accurate records maintenance

  • Team player with strong interpersonal skills and concise written and verbal communication skills

  • Strong analytical, problem solving, basic research and time management skills

  • Demonstrated ability to manage multiple tasks under minimal supervision with high attention to detail

  • Working knowledge of DOT regulations and OSHA regulations – Preferred

  • Working knowledge or Microsoft Office (Word, Excel and Access), database systems and Adobe – Preferred

  • Ability to type 30 wpm - Preferred

  • Answer calls

Requirements:

  • Work On Site (Tranvia Medellin)

  • English Proficiency Writing and Speaking (Advance)

  • Grade 9

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Company: UNITED PARCEL SERVICE

Category: Customer Services

Requisition Number: R24033974

Location: Medellín,Colombia

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