UPS General Office Assistant in Montreal, Canada

Position Summary:

Assist raters and team leads in routine tasks. Enter data into customers' files, gather and send documents.

Client (Internal/External):

Raters, all other support services, carriers

Specific output or services:

  • Assist in clerical tasks: information gathering, documentation, photocopying, faxing, splitting, etc

  • Data entry/scanning

Job Key Contributions/Task:

  • Complete first screen of B3 (customers' files), open LVS, etc

  • Assist raters in general office duties: reports, forms, claims, etc

  • Answer phone calls from partners and other offices

  • Operates scanning station for imaging

Job Key Success Factors/Performance Criteria:

  • Rapid and efficient support, error free in information processing

  • Dossier in order, productivity in preparing files

  • Follow operational guidelines

  • Cooperation and assistance with internal team members

  • Rapid processing time

Job Key Competencies

  • Basic understanding in customs operations, laws and regulations

  • Basic computer skills

  • Communications (interpersonal); teamwork

  • Problem solving; attention to details


  • High school degree

  • Bilingualism required - Junior level (in Quebec Only)


Category: Administrative

Requisition Number: 046552

Location: Montreal,Quebec