UPS Sales Operations Senior Officer- Business Development – International, ISMEA – India (Mumbai) in Mumbai, India
The position is responsible for generating reports as requested by Business Development / Sales functions. He / She ensures report data is accurate and increases the awareness of performance to stakeholders.
Job Specific Competencies
Applies Information Analysis & Solution Generation Knowledge
Applies Problem Definition & Structuring Knowledge
Assesses Business Needs
Conducts Customer Analysis
Solicits and Gathers Information
Produces Sales Reports
Obtains data (e.g., actual versus planned elements, etc.) from the related online platforms and applications, mainframe and external sources to create reports.
Imports and copies data results into Microsoft Excel to present reports in an acceptable format.
Researches and corrects data inconsistencies to ensure data accuracy.
Schedules reports to ensure the execution and delivery of reports occur in a timely manner.
Coordination with overseas UPS Sales Force over telephone and email
Coordination of Sales Data Requests and Issues
Collaborates with Product Managers to identify information required for clarifying data inconsistencies.
Conducts meetings with stakeholders to discuss data findings and to obtain feedback.
Creates stakeholder correspondence to convey report findings.
Analyzes Sales Report Data
Reviews data generated from reports to identify discrepancies.
Ensure data integrity is not compromised.
Compares data from previous and current reports to anticipate questions from requestors regarding the validity of data.
Reviews formulas to determine data is accurately captured.
Assists in Generating Ad hoc Sales Reports
Collects and assimilates raw data into reporting templates to ensure report formats are user-friendly.
Collaborates with requestors to establish completion dates and ensure timely delivery.
Questions requestors on report specifications to ensure a clear understanding of desired results.
Requirements (in order of importance):
Excellent command over English (Mandatory)
Ability to work night shifts (8pm to 5am) (Mandatory)
Excellent numerical and analytical proficiency in MS Office, MS-Access, MS-Excel (with Macro) and MS-PowerPoint.
Graduate (Preferably in Business IT / Business Administration).
At least two years working experience in Data Management or Information Management.
Working knowledge of webpage designing capabilities.
Experienced in Express Courier / Freight Forwarding industry for more than 2 years.
Company: UNITED PARCEL SERVICE
Category: Business Development, Intern/Coop, Professional
Requisition Number: 059799