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UPS Master Data Specialist in Newark, Delaware

The Master Data Specialist has the responsibility for all centrally managed master data (i.e., materials, customers, license, financial, contracts, & pricing). This position coordinates the workflow of a global team responsible for the entry, control, and upkeep of all master data. He/She is the Single Point of Contact (SPOC) between assigned client accounts and internal departments as it relates to master data elements (e.g., operations, QA/RA, customer service, account receivables, chargeback’s, etc.).

Responsibilities and Duties

  • Provides first level contact for items related to master data elements (operations, QA/RA, customer service, account receivables, chargebacks, etc.)

  • Identifiesany master data issues (documents, escalates when applicable, and closes)

  • Reviews, analyzes and implements files for load into SAP

  • Syndicates data to the appropriate applications (manual or upload) for the following master files:

  • Customer & Master Material Master records

  • Pricing & Contracts Master records

  • Financial Master records

  • Tax

  • Bank Key data

  • License Master records and License updates

  • RCS and SAP updates when license fails

  • Completes tasks in work queue as assigned to ensure timely turnaround

  • Supports MDM projects (i.e., new rev projects, Request for Changes, and assigns resources to support data files and testing)

  • Participates in both internal/external audits providing documentation related to master data files globally for the healthcare platform

  • Researches and makes decisions on complex master data elements related to regulatory requirements

  • Executes master data files provided by internal/external customers while following the MDM business rules and requirements

Knowledge and Skills

  • Demonstrated ability to manage/prioritize multiple tasks/projects simultaneously in a fast paced environment with minimal supervision and high attention to detail

  • Ability to work in team setting and independently

  • Strong decision making skills

  • Proficiency of Microsoft Office software

  • Excellent oral/written communication skills

  • Strong analytical skills

  • Ability to apply financial knowledge

  • Ability to apply supply chain and logistics knowledge

  • Understanding of regulatory and compliance requirements

  • Ability to assess business needs

  • Effective time management skills

  • Master Data Management, Order Management and/or Accounts Receivable experience

  • Bachelor’s Degree (or internationally comparable degree) or 2 years’ related industry experience in the Healthcare sector - Preferred

  • SAP experience - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Operations, Full Time

Requisition Number: 297755

Location: Newark,Delaware