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UPS Compliance Specialist in San Diego, California

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Job Description:

Job Summary

The UPS Store (TUPSS) Compliance Specialist is responsible for developing and maintaining compliance documents, internal business practices, and network processes and procedures to support 5,000 locally owned The UPS Store locations.

This position is responsible for reviewing the compliance packet submissions, conducting analysis, documenting, and communicating findings per the internal business processes. This position upholds brand standards, responds to customer escalation requests, provide resolution, conducts research and prepares reports. He/She collaborates with stakeholders to resolve and escalate compliance failures, creating corrective action and recommending process improvements.

Responsibilities

  • Reviews compliance packet submissions and accepts or rejects within allocated time based on the required documents are submitted.

  • Reviews compliance packets within allocated and determines center compliance status.

  • Documents a store’s exceptions to brand standards/compliance following internal business process.

  • Ensures center builds meet standards in Corporate and Area Owned Areas

  • Collaborates with colleagues to develop/update documents that support The UPS Store standards and specifications.

  • Responds to questions/comments from the field.

  • Reviews changes to compliance process, updates resources, and communicates change to stakeholders.

  • Collects fees for center remodel projects and pay vendors according to internal business reviews.

  • Process invoices for vendors, ensuring timely payment per contract terms and internal business practices.

  • Account reconciliation following internal business process.

  • Report Generation: Generates reports in an appropriate format using basic software; reviews reports to ensure accuracy and completeness; identifies issues with report generation (e.g., missing variables, incorrect data, etc.)

  • Identifies challenges and issues and provides solutions to management.

  • Assists with tasks and deliverables for the design and construction team, operations department, or company as needed.

Qualifications:

  • Experience in compliance review and facilitation

  • Analytical skills for conducting analysis and identifying compliance issues

  • Identifies customer problems; uses appropriate internal resources to resolve complex customer issues

  • 1+ years of franchise experience preferred

  • Experience using Microsoft Office products or equivalent software

  • Excellent communication skills for effective communication with stakeholders

  • Attention to detail and ability to work independently

  • Bachelor’s Degree (or internationally comparable degree) - Preferred

BASIC QUALIFICATIONS:

  • Must be currently located in the same geographic location as the job or willing to relocate yourself.

  • Must be willing to work in the San Deigo office 5 days a week (M-F), no exceptions.

  • Bachelor’s Degree preferred (or internationally comparable degree) or be a current UPS employee with three years of UPS experience.

  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

HOURLY HIRING RANGE:

$26.70 - $33.35

Actual compensation offers to candidates may vary from the posted hiring range based on geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at the offer.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Additional Information for Internal Candidates:

  • This job is a grade 10D.

  • The last day to apply is May 26, 2024

Other Criteria:

Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate based on race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions . UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Company: UNITED PARCEL SERVICE

Category: Solutions Group

Requisition Number: R24011548

Location: San Diego,California

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