UPS Product Marketing Specialist in San Diego, California

The UPS Store, Inc., a wholly owned subsidiary of UPS is the world's largest franchisor of retail shipping, postal, printing and business service centers. The UPS Store has over 5,000 independently owned locations in the U.S., Puerto Rico and Canada. We offer competitive salaries and a comprehensive benefits package that includes health, dental, 401(k) with company match, retirement plan, tuition reimbursement, discounted stock purchase plans and more. If you're looking for an exciting and dynamic career opportunity, we want to hear from you!

The Product Marketing Specialist is responsible for supporting his/her marketing workgroup by developing and compiling standard and ad-hoc marketing reports. He/She integrates marketing data and information from multiple sources to produce reports and support the marketing of UPS products and services. The Product Marketing Specialist runs queries on data from The UPS Store proprietary data sources (e.g., volume & revenue data, transactional statistics, etc.) for summarization in standard reports and runs basic data analyses as required to compile standard reports. He/She builds databases to manage data for new reports, and builds reports to efficiently and effectively summarize information, trends, and analyses using graphs, charts, and text. This position also conducts market research such as franchisee and customer surveys and competitive market analysis which provides the team competitive intelligence to make strategic decisions.

Responsibilities and Duties

  • Prepares ad-hoc and canned reporting for core products and services and others being evaluated

  • Compiles weekly competitive updates that impact core products and services offered at The UPS Store and the business overall

  • Prepares competitive analysis presentations on key competitors and new emerging businesses (e.g., market sizing, pricing, financial analyses, competitive offerings, etc.)

  • Manages program surveys via Qualtrics, provides custom reports tailored to internal customer needs and present results

  • Manages the new Product Development Vendor Funnel (receives and logs new product and service solicitations, manages communications and vendor forms)

  • Provides project support to the Product Development team (test area selection, customer research, data analyses, communications, etc.)

  • Supports various other special assignments required by the Product Development team

Knowledge and Skills

  • Effective time management skills to support strict delivery timelines

  • Familiarity with Microsoft Power BI and SQL

  • Proficiency with Microsoft Office Suite products or similar software, including intermediate level Access skills (creating, modifying and running queries) and advanced level Excel skills (statistical formulas, add-ins, etc.)

  • Experience with Qualtrics software

  • Bachelor's Degree (or internationally comparable degree) - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Marketing and Communication

Requisition Number: 171784

Location: San Diego,California