UPS Business Process Improvement Intern in Scranton, Pennsylvania

Are you a current college junior or senior, or recent graduate within the last 24 months, majoring in Computer-related field with a Business focus? If so, we want to hear from you! UPS is looking for a dynamic Intern who is eager to obtain real-world, hands-on business experience.

The Business Process Improvement Intern identifies key elements of an existing billing/financial process, identified by the organization for review and improvement. He/She will observe the current process and user environment, determine steps needed to improve and/or automate the existing process, develop a solution and report the results. This internship provides exposure to multiple UPS systems, as well as Microsoft Office products related to process improvement.

Responsibilities and Duties

  • Creates process map of existing process

  • Identifies opportunities for improvement and/or automation and designs automated procedures

  • Develops and implements an interface and/or application to allow for completion of new work processes

  • Composes new process map and documentation detailing new solution

  • Monitors and captures results of implementing new application

Knowledge and Skills

  • Current college junior or senior, or recent graduate within last 24 months, majoring in Computer Science, Information Technology, Management Information Systems or related field

  • Strong data manipulation and statistical analysis skills

  • Excellent verbal and written communication skills

  • Detail oriented

  • Ability to work autonomously

  • Proficiency in the use of Microsoft Office products, especially Excel and Access

  • Experience in SQL, Visual Basic for Applications (VBA) and VBA Automation

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Read the Philadelphia Fair Chance Hiring Law here at .


Category: Global Business Services, Finance, Accounting, and Tax, Intern/Coop, Professional

Requisition Number: 172575

Location: Scranton,Pennsylvania