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UPS Healthcare Compliance Supervisor in Shepherdsville, Kentucky

Job Summary

UPS Supply Chain Solutions (SCS) is currently seeking an experienced and dynamic Healthcare Compliance Quality Assurance (QA) Supervisor to oversee Quality System components in our warehouse operation and to act as a customer liaison within UPS SCS. Does this sound like your ideal opportunity? If so, we want to hear from you!


  • Oversees and ensures operational compliance with all aspects of the UPS Quality System within the facility

  • Communicates quality policies and objectives to ensures goals are met

  • Identifies training needs and works with QA Manager and QA Trainer to develop consistent/effective training plan

  • Releases “Quarantined” products into goods upon receipt of documentation from the client

  • Conducts product releases according to Standard Operating Procedures (SOP) and client work instructions

  • Provides quality assurance expertise and serves as a resource for UPS SCS personnel and clients

  • Maintains knowledge of all quality/regulatory requirements by attending courses and seminars quarterly, by maintaining memberships to various quality organizations, subscribing to pertinent periodicals, and by pursuing certifications through ASQ

  • Conducts random checks of inbound receipt put-a-ways for accuracy

  • Verifies system identifies “quarantined” and "released" products accurately, and seeks quality process improvement opportunities

  • Conducts quarterly GMP audits of all warehouse operations, guides warehouse in determining root cause of discrepancies and development of corrective actions

  • Facilitates change control process when changes are made to client work instructions, forwards changes to QA department for appropriate signatures and proper distribution

  • Conducts client audits and maintains communication with QA Manager supplying reports as requested


  • Possesses excellent communication (written/oral) skills and a critical thinker with ability to solve complex problems

  • Displays strong interpersonal skills with ability to interact with positions at various levels, and regulatory agencies

  • Demonstrates working knowledge of document control systems/procedures

  • Proficient with Microsoft Office

  • Displays ability to handle multiple tasks and changing priorities concurrently

  • ASQ (CQM, CQE, CQA), RQAP-GLP, and RAPS certification

  • Healthcare experience, including 21 CFR related to cGMP, PMDA compliance and DEA/FDA knowledge

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


Category: Operations

Requisition Number: 330336

Location: Shepherdsville,Kentucky