UPS Key Account Executive (KAE - Canada) - FOR SHERBROOKE & DRUMMONDVILLE in Sherbrooke, Canada


The Key Account Executive (KAE) is responsible for all Business Developmoent activities concerning small to medium accounts. The KAE may also service a large customer due to logistical reasons. The KAE identifies volume and sales opportunities, reviews new and current services, resolves claims and service challenges and conveys information regarding the marketplace, competition and customer needs to the Area Sales Manager. The KAE is responsible for achieving aggressive conversion and penetration of revenue goals. She/he will report directly to the Area Sales Manager.


  • Volume and revenue development through customer visits and contacts by phone

  • Follow up on sales leads through employee/phone centre

  • Handle multiple responsibilities

  • Ability to work flexible hours (longer hours when required)


  • Post secondary education and/or 3 years’ related experience in customer service or an equivalent combination of education, training and experience

  • Excellent PC skills and knowledge of Microsoft Office applications

  • Strong interpersonal and communication skills

  • Ability to handle stressful situations and a high volume of work

  • Good time management skills and attention to detail

  • Strong customer service orientation


Category: Sales, Outside Sales Account Executive

Requisition Number: 044365

Location: Sherbrooke,Quebec