Job Information
UPS APAC Customer Technology Marketing Analyst in Singapore, Singapore
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Description
The Customer Technology Marketing Analyst supports with the implementation and management of UPS's technology applications portfolio and assist in deploying technology product marketing strategies. He/She is required to gather data, perform analysis, and report on the performance of UPS's technology products and services contributing to business performance and improved customer experience. The analyst will also support the team with collection of market/competitive insights, managing product training, and addressing internal tech inquiries.
Job Responsibilities
Assists his/ her supervisor in implementing the Customer Technology plan
Collects market insights and analyze customer needs to develop value propositions for UPS technology applications
Assist in creating and maintaining internal and external collaterals related to UPS technology applications
Coordinate and conduct User Acceptance Testing (UAT) across functions and markets to validate UPS technology applications
Respond to and follow up on internal inquiries about UPS technology products to facilitate knowledge transfer and issue resolution
Supports with the communication of product and campaign releases to internal stakeholders to facilitate understanding of enterprise initiatives
Prepare, monitor and report on the performance of UPS technology products and develop strategies to improve adoption rates
Assist in building business cases to gain support for technology applications enhancements
Participate in cross-functional and regional workgroups to identify and address opportunities and gaps through digital and technology value-adds
Job Requirements
PossesBachelor's degree in Marketing or a related discipline.
Prefer minimum 1 year experience; Fresh graduate is also welcome
Proficient in Microsoft Office Suite (Excel, Power Point, Access) and Power BI data visualization tools
Strong oral and written communication skills for cross-functional and regional interactions
Proactive team player with a fast-learning ability and keen attention to detail
Self-motivated with a positive working attitude
Able to work independently under pressure
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Company: UNITED PARCEL SERVICE
Category: Marketing
Requisition Number: R24015587
Location: Singapore,Singapore