Job Information
UPS Program Manager (Healthcare Logistics) in Singapore, Singapore
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Key Responsibilities
Develop and maintain knowledge of customer's business and associated supply chain requirements.
Act as an escalation point for customer for any issues and drive resolution/corrective action. Implement solutions to address and correct identified issues pro-actively. Provide root cause analysis, drive continuous improvements and execution of solutions region as well as globally.
Implementation Project Management for product upgrades and initiatives
Data analysis and creation of customer reports
Prepare performance data/KPI reporting requirements for monthly and QBR meetings.
Facilitate and attend customer monthly meetings and QBR’s.
Conduct regular operations calls with key account stakeholders
Ensuring operational best practices are in line with customer requirements.
Provide rate analysis when required
On-going systems support. Train staff and other service partners
Monitor operational SOP execution / compliance / quality
Demonstrate ability to manage multiple complex projects - prioritization, planning, scheduling, reporting and influencing
Ability to make data guided decisions to enable logistics services and optimize material planning
Work with systems analysts, software engineers & industrial engineers to automate key processes, fix gaps, build reporting capabilities
Other ad hoc tasks that may be assigned
Qualifications
Bachelor’s degree in Supply Chain/Industrial Engineering/Healthcare related discipline
Minimum 5 years of relevant working experience in Supply Chain/Logistics/Healthcare industry
Excellent communication and negotiation skills
Able to manage and react quickly to unexpected situations
Able to work in a highly fast-paced environment
Able to multi-task and deliver results under pressure
Confident and able to collaborate and manage stakeholders of all levels
Good team player; self-driven; energetic and motivated
Experience in program/project/operations management preferred
This position is based in Singapore hence candidate must possess the right to work in Singapore.
Note: This role is Supervisory in level.
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Company: UNITED PARCEL SERVICE
Category:
Requisition Number: R22025883
Location: Singapore,Singapore