UPS CBR III (Analyst I, Solicitation)- STTAS in Southfield, Michigan

UPS Supply Chain Solutions is currently seeking a Trade Management Services Representative III . The ideal candidate will have 1-3 years of Customs Brokerage / Import / Export or CHB entry writer experience, as well as one year of customer service / general office / data entry experience.

The Trade Management Services Representative III responsibilities include but are not limited to the following:

  • Review 7501 Packets (hard copy) and assess the accuracy of the broker's classifications in accordance with client's TMS database.

  • Follow up on all errors with the responsible party(broker) to ensure timely resolution of the error and/or a Post Entry Adjustment is filed

  • Run reports from ACE for a comprehensive list of customer's entries and ensure no entries are left out of audit.

  • Ensure hard copy of the each entry file is printed and provided to the customer. File documents in folder supplied by the customer.

  • Upload NAFTA Solicitation information gathered from customer's vendors to TradeSense, run Quicktrace reports for account Specialists to qualify finished goods.

  • Utilizing TradeSense email NAFTA documentation to customers, once received back requests analysis from account Specialists.

  • Email Balanced Scorecard reports to UPS TMS management for monthly follow up with brokers.

  • Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.

  • All other tasks as assigned by supervisor and or manager.

This job description is intended to describe the general nature and level of work being performed by persons assigned to this classification. It is not intended to be an exhaustive list of all job responsibilities, duties, and skills required for this position.

Minimum Requirements:

  • High School diploma or equivalent certificate

  • Proficiency in Microsoft Office

  • Accurate and rapid data entry

  • Ability to read and comprehend written guidelines and apply guidance to daily work

  • Strong attention to detail and ability to multi-task

  • Excellent verbal and written communication skills

  • Proven organizational skills

  • The ability to project a professional image to the customer and to represent UPS TMS in a positive manner

UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity

Company: UNITED PARCEL SERVICE

Category: Logistics

Requisition Number: 159748

Location: Southfield,Michigan