UPS TMA I (Analyst III, Drawback)- STTAS in Southfield, Michigan

UPS Supply Chain Solutions is currently seeking a Trade Management Analyst (TMA) I to impact the business by mastering drawback regulations. The ideal candidate will possess a Customs Broker License or be currently pursuing a license from the U.S. Customs and Border Protection. This position offers on the job training in the areas of Drawback, Conflict Minerals and various customer specific compliance projects.

The TMA I is responsible for coordinating and carrying out all tasks necessary to develop, maintain and maximize established drawback programs and develop new drawback programs. He/She fills drawback claims with CBP and responds to CBP requests for assigned drawback programs. The TMA assists in employee training regarding accounts and projects. He/She is responsible for providing insight, guidance and other supportive services necessary for the Drawback Team. In addition, the TMA I contacts suppliers and conducts additional follow up as needed to respond within the specified goal to ensure compliance.

Responsibilities and Duties

  • Helps anticipate clients’ needs to prepare for client engagements

  • Assists with developing operational quality goals and standards to meet specifications

  • Assists with tracking and trending audit findings to take corrective and preventive actions and to maintain proof of audit and supporting documentation

  • Assists with root cause analyses to develop corrective action plans

Knowledge and Skills

  • Must demonstrate business propensity and strong desire to develop

  • Must display professionalism and be career-focused

  • Must consistently demonstrate initiative, positive attitude and commitment to personal, team and company goals

  • Must be forward-thinking and possess the ability to identify process improvements

  • Demonstrated ability to manage multiple tasks in a fast-paced environment under minimal supervision with a high attention to detail

  • Strong analytical, verbal/written communication, customer service, and time management skills

  • Excellent analytical and mathematical skills

  • Excellent organizational skills

  • Intermediate knowledge and use of Microsoft Office Suite (Word, PowerPoint, Excel, and Access, if necessary)

  • Strong knowledge of US Customs and Border Protection Regulations

  • Must be available to travel when necessary for audits, document retrieval and client meetings

  • Bachelor's Degree (or internationally comparable degree) - Preferred

  • Customs Broker License - Preferred

  • International Trade, Logistics or Freight Forwarding experience - Preferred

  • Minimum of three years of general office experience - Preferred

UPS is an equal opportunity employer – race/color/religion/sex/national origin/veteran/disability/sexual orientation/gender identity


Category: Logistics

Requisition Number: 159786

Location: Southfield,Michigan