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UPS Air Import and Brokerage Assistant Manager in Taipei, Taiwan

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Job Description:

Job Summary:

The Air Import and Brokerage Assistant Manager leads operations at a brokerage site. He/she executes operations plans, monitors and communicates operation's performance, manage operations to meet customer deadlines, and maintains a close relationship with customers. He/she manages the brokerage site's financial performance, organizes and prioritizes workloads and maintains standard operating procedures and ensures compliance.

Job Descriptions:

Ensures Compliance and Quality Process:

  • Evaluates quality performance to identify process improvements and increase quality levels.

  • Ensures customs regulations and requirements are adhered to during the entry filing process.

  • Monitors compliance and liability reports to reduce cargo delays and costs associated with non-compliance of Customs Border Protection regulations.

Oversees Brokerage Exception Reviews:

  • Monitors various reports to proactively resolve all Customs exceptions to ensure timely Customs release.

  • Resolves Customs' problems in a timely manner to meet customers' expectations and avoid penalties.

  • Monitors Customs' memorandums and notices to be aware of Customs regulation changes and industry news.

Monitors Productivity and Reports:

  • Monitors operations reports to ensure productivity goals are achieved.

  • Reviews existing processes to identify inefficiencies and cost reduction opportunities.

  • Reviews daily workload and productivity reports to hold Brokerage Supervisors accountable to achieve productivity goals.

Supervises and Develops Others:

  • Determines employees' training needs to produce continuous development plans.

  • Provides on-going feedback and support to improve performance.

  • Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Company: UNITED PARCEL SERVICE

Category: Brokerage (Intl Trd Svcs)

Requisition Number: R24015628

Location: Taipei,Taiwan

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