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UPS APAC BPO Tax Management Specialist (based in Region Office) in Singapore

Job Summary

BPO Tax Specialist is responsible for maintaining accuracy of the monthly balance sheet reconciliations and journals for multiple legal entities, management of BPO Preparers and day to day management of Singapore GAC site operation. The role reports to BPO Tax Tower Supervisor and dotted to Global Process Owner (GPO) Tax Tower Manager.

Tax Duties & Responsibilities

  • Perform month end account review, including control Account checks and correcting journal entries to clear

  • Monitor close progress and review BPO Journal Entry Dashboard for assigned entities for task completion status

  • Review Overdue Items Report, follow up with BPO and escalate overdue items as needed

  • Conduct pre/post close calls with each tower lead to review finance activity (monthly and quarterly)

  • Approve journal entries and reconciliations

  • Run report in Blackline and review accounts for aging and value. Perform research and work with BPO owner to resolve. Develop an action plan to resolve R-items >60 days and >$100K

  • Generate GL reports, perform trend analysis, and commence Variance Analysis

  • Prepare Tower Close Package consisting of variance analysis with commentary, risk and issues log, Balance Sheet Aging (R-Items)

  • Monitor BPO performance against the terms of the SLAs. Escalate discrepancies along with CAP to BPO Management Tower Supervisor. Oversee the implementation of CAP.

  • Act as liaison between UPS stakeholders and BPO to fulfill information requests and answer questions

  • Ensure completion of DLPs

  • Assess training needs and identify plan to deliver required training

  • Be informed of and implement changes to the SLA

  • Review post-close BPO Journal Entry activities to identify opportunities to decrease transaction volume and increase efficiency

  • Update risk and issue log

  • Work across towers to identify and implement process improvement opportunities

  • Manage BPO disaster recovery planning, updates, and testing as well as contingency plans

  • Ensure BPO compliance with Site management record retention policy

  • Work with GAC BPO Management Tower Supervisor, Accenture and Stakeholder to understand migration of new work. Assess the need for changes to the SLA to accommodate the migration of new work

Requirement for the position:

  • Minimum Bachelor’s degree in Accounting

  • Possesses at least 5 years relevant experience in accounting or internal audit or public accounting in any industries

  • Applies accounting theory and principles are mandatory

  • Attention to detail and possess good analytical, problem solving skill

  • Good written, verbal and interpersonal communications skills to work collaboratively with different stakeholders and remote teams

  • Proactive and independent team player who enjoyed working in dynamic environment

  • Proficient in Microsoft Office applications especially Excel


Category: Accounting and Finance, Buildings and Systems Engineering, Full Time, Corporate

Requisition Number: 069690

Location: ,Singapore